Telecom Data 99
Data Mining and Data Warehousing for Telecommunications
Warwick Hotel and Towers, Philadelphia, PA, November 8-11, 1999
http://www.ibcusa.com/telecomdata99

At IBC's Telecom Data 99 conference you will learn sophisticated data
mining and data warehousing techniques that telecoms operators are using to
increase revenue and market share.

Conference highlights include:

*A full day, intensive briefing on data warehousing fundamentals.  Get a
high-level overview of the latest data mining  methods by experts in
telecoms applications.

*Case studies by telecoms operators.  Data mining to optimize customer
service, increase revenue per user, optimize pricing plans, and much
more.  Companies presenting include AT&T Labs, Bell Atlantic, Bell
Canada, BellSouth, British Telecom, GTE, PacBell, US West, Omnitel,
CSELT, Telcordia, and many more.

*Special focus tracks -- choose between marketing and customer
relations, or advanced methods in data mining.    For more information
see the IBC web site:  http://www.ibcusa.com/telecomdata99,  or call
508-481-6400.

PARTIAL CONFERENCE PROGRAM
(See IBC web site for full schedule)

Day One, November 8: Data Warehousing Fundamentals for Telecoms
-What is a Data Warehouse?
-Data Retrieval and Integration for Telecoms
-Data Quality
-Data Mining and Statistical Methods
-OLAP and Data Mining
-Data Marts
-Visualizing Data

Day 2, November 9
-CRM
-Data Mining Call Center Detail
-Increasing Customer Value
-Converged Data Warehouse
-Enterprise-Wide Cross Sell
-Confidentiality and Privacy
-Lifetime Value
-Customer Profiles
-Assessing Customer Value
-E-Business Intelligence
-Campaign Management
-Predictive Models
-Large Data Sets
-Very Large Databases
-Linking Data Marts

Day Three, November 10
-Fraud Prevention
-Case Study in Fraud Prevention
-Billing Data Information
-Network Analysis
-Human Resources Information
-Case Studies in Telecoms DM
-Cross Selling Optimization
-Customer Loyalty and Retention
-Customer Relations
-Churn Management
-Advanced DM Methods
-Integrating DM Technologies
-DM Strategies for the Web
Advanced Modeling Techniques for Customer Profiling

Day Four: Advanced Workshop in Customer Relationship Management

For further details contact Anne Blair at IBC USA Conferences, 225 Turnpike Road, Southborough Executive Park, Southborough, MA 01772-1749 Phone: 508-481-6400 x645 Fax: 508-481-4473 or Email: abaconblair@ibcusa.com.