INTELLIGENT SYSTEMS IN THE KNOWLEDGE-DRIVEN ECONOMY (ISKDE) A One-Day Workshop Organised by SGES, the BCS Specialist Group on Knowledge Based Systems and Applied Artificial Intelligence May 8, 2000 Foresight Centre, University of Liverpool, Liverpool, UK http://www.csd.abdn.ac.uk/~apreece/iskde/ About the Workshop This is the first in a new series of workshops organised by SGES, the BCS Specialist Group on Knowledge Based Systems and Applied Artificial Intelligence, looking at applications of Knowledge-Based Systems and Intelligent Systems in the 21st Century. The goals of these workshops are to promote discussion, review progress, and identify new opportunities. Workshop Context As we move into the 21st Century, it is fashionable to talk about the "Knowledge-Driven Economy", in which businesses and other organisations exploit Information and Communications Technology to maximise their capability and competitiveness. Knowledge Management systems allow organisations to disseminate and harness their tangible and intangible knowledge assets; Electronic Commerce systems connect customers to vendors, and link together digital supply chains; Customer Relationship Management systems foster alliances and collaborations among partner organisations. There is enormous potential for the use of Intelligent Systems technology in all these aspects of a Knowledge-Driven Economy. Knowledge engineering and machine learning techniques can underpin Knowledge Management operations; software agent technology and game-theoretic approaches can support Electronic Commerce activities; data mining and case-based reasoning systems can be used effectively in Customer Relationship Management. Workshop Topics Contributions are invited on any topic relating to the use of Intelligent Systems technology to enable organisations to improve their capability and competitiveness in a Knowledge-Driven Economy. These include: o Knowledge Management: -- capturing lessons learned -- forming communities of common interest -- building organisational memories -- discovering implicit knowledge in distributed information bases -- ... o Electronic Commerce: -- modelling competitive markets -- automating virtual supply chains (including use of XML) -- shopping agents and auction services -- legal reasoning and trust -- ... o Customer Relationship Management: -- recommender systems -- personalisation and user-profiling -- web portal services -- data mining -- ... Workshop Format and Submissions The workshop will be built around short presentation and panel sessions, to generate discussion. The number of places is limited. To participate, sumit one of the following: o technical paper or extended abstract (no more than 5000 words) describing ongoing or recently-completed work; o brief statement of your interest in the workshop topic (an email is sufficient). Submitted papers that have recently been presented at relevant conferences are welcome, although this should be made clear at the time of submission. Selected submissions from the workshop will be reprinted in a special issue of Expert Update, the bulletin of the BCS Specialist Group on Knowledge Based Systems and Applied Artificial Intelligence. All submissions should include: author's name, affiliation, postal address, phone & fax numbers, and email address. All submissions should be sent to the workshop chair at the address below. Electronic submission (.ps, .pdf, .doc) is preferred; alternatively, send two paper copies. Timetable April 10, 2000: Paper or statement-of-interest submission April 17, 2000: Confirmation of workshop programme May 8, 2000: Workshop Venue The Foresight Centre is housed within an elegant grade II listed building of great architectural and historical significance, situated on the edge of Liverpool City Centre (5-10 minutes walk from Lime Street station). The building dates back to the late 1800s when it serviced the people of Merseyside as the Liverpool Royal Infirmary. It was designed by Liverpool born architect Alfred Waterhouse, champion of high Victorian Gothic with advice from Florence Nightingale. After lying empty for 15 years, The University of Liverpool purchased the 2.7 hectares site from the North West Regional Health Authority in 1994. Since then the University has embarked on a programme to develop the site and restore the buildings to their former glory. The foresight centre (completed in 1997) forms part of Phase 1 of the restoration programme. See http://www.liv.ac.uk/foresight for further information. There will be a nominal registration fee of £30 to cover lunch and tea/coffee breaks, and workshop notes. Contact the workshop chair for information on accommodation. Organising Committee Alun Preece (chair) Department of Computing Science University of Aberdeen Aberdeen AB24 3UE Email apreece@csd.abdn.ac.uk Phone 01224 272291 Fax 01224 273422 Frans Coenen (local arrangements) University of Liverpool, F.Coenen@csc.liv.ac.uk Max Bramer (SGES chair) University of Portsmouth, Max.Bramer@port.ac.uk SGES Website: http://www.bcs-sges.org/ ---------------------------------------