Sixteenth International Joint Conference on Artificial Intelligence =

                                  IJCAI-99
     City Conference Center, Stockholm, Sweden, Monday, August 2, 1999

                                 IJCAI Workshop on =

                Knowledge Management and Organizational Memories

                                Call for Papers

                http://www.inria.fr/acacia/WORKSHOPS/IJCAI99-OM            =

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-  =

                          =

Knowledge Management (KM) is one of the key progress factors in organizat=
ions. =

 It involves explicit and persistent representation of knowledge of
(geographically) dispersed groups of people in the organization, so as to=
 =

improve the activities of the organization. Although KM is an issue in hu=
man =

resource management and enterprise organization beyond any specific =

technology questions, there are important  aspects that can be supported =
or =

even enabled by intelligent information  systems. =

Especially AI and related =

fields provide solutions for important parts of the overall KM problem. =


      Identification and analysis of a company's knowledge-intensive work=
 =

processes (e.g., product design or strategic planning). Knowledge Enginee=
ring =

and Enterprise Modeling techniques can contribute to this topic. The anal=
ysis =

of information flow and involved knowledge sources allows to identify =

shortcomings of business processes, and to specify requirements on potent=
ial =

IT support. =

        =

      In an organization, know-how may relate to problem solving expertis=
e in
functional disciplines, experiences of human resources, and project exper=
iences
in terms of project management issues, design technical issues and lesson=
s =

learned. The coherent integration of this dispersed know-how in a corpora=
tion, =

aimed at enhancing its access and reuse, is called "corporate memory" or =

"organizational memory" (OM). It is regarded as the central  prerequisite=
 for =

IT support of Knowledge Management and is the means for knowledge conserv=
ation,
distribution, and reuse. An OM enables organizational  learning and conti=
nuous =

process improvement. =


Activities underlying knowledge management in an organization can compris=
e =

detection of needs, construction, distribution, use and maintenance of th=
e =

corporate memory. It demands abilities to manage disparate know-how and =

heterogeneous viewpoints, to make it accessible and suitable for adequate=
 =

members of
the organization. When the organization knowledge isdistributed on severa=
l =

experts and documents in different locations all over the world, the Inte=
rnet =

or an Intranet inside the organization and World Wide Web (WWW) technique=
s can
be a privileged means for acquisition, modelling, management of this =

distributed knowledge. Papers are welcome in any area concerning knowledg=
e =

management or  corporate memory or organizational memory. =


Topics of interest include:
- - --------------------------- =


     - Dimensions of knowledge management: organization, competence, =

        methodology, ... =

     - Enterprise modeling =

     - Artificial Intelligence methods or techniques for construction of =

        computational corporate memories (knowledge bases, case bases, =

        intelligent documentary systems, agent-based systems...) =

     - Business Intelligence Solutions for KM =

     - Intranet Solutions for KM =

     - Document Management Solutions for KM =

     - MultiMedia solutions for KM =

     - Content Management solutions for KM =

     - Architectures for KM/OM systems =

     - Integration of formal and informal knowledge in KM/OM =

     - Integration of knowledge from different groups in an organization =

     - Knowledge sharing between different groups in an organization =

        (possibly via Internet/Intranet) =

     - Cooperative (possibly WWW-based) building, adaptation and evolutio=
n of =

        a corporate memory =

     - WWW-based repositories for sharable ontologies and reusable =

problem-solving methods
     - WWW-based terminology servers =

     - Assessment of concrete applications for knowledge management =

     - Case studies of building KM/OM in enterprises =

     - Active, context-dependent knowledge supply

  =


Important dates
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     =

       Submission deadline: March 15, 1999
       Notification of acceptance: April 27, 1999
       Camera (Web)-ready: May 27, 1999
       Workshop: July 31-August 2 1999


Submission Procedure
- - --------------------

Contributions are invited in the form of a full paper (max. 20 pages). Th=
e =

title page should include name, affiliation, and e-mail address of the =

contributor. Papers will be judged on their contribution to the discussio=
n, =

and some will be selected for =

presentation. =


Papers have to be submitted electronically (in PostScript and HTML) to th=
e =

contact persons : Nada.Matta@sophia.inria.fr or Rose.Dieng@sophia.inria.f=
r. =

The proceedings will be published on the WWW and as a report. =


We plan to schedule a demonstration session during the workshop. So =

demonstrations (industrial or research prototypes) are also welcome.
  =


Organizing committee
- - --------------------

Andreas Abecker  =

 Address: DFKI GmbH, Postfach 2080, D-67608
         Kaiserslautern, Germany =

 Phone: +49 631 205-3456 =

 FAX: +49 631 205-3210 =

 E-mail: Andreas.Abecker@dfki.de =

 WWW: http://www.dfki.uni-kl.de/~aabecker/ =

 =

John Debenham  =

 Address: Computing Sciences, University of Technology,
 Sydney  =

 PO Box 123, Broadway, NSW 2007, Au